Frequently Asked Questions
I’m a current client. How do I access my client portal?
You can access your teletherapy.io client portal in the navigation bar above, or right here using the button below.
I’d like to become a new client. Do you offer a complimentary consultation?
Yes! We typically offer a complimentary 15 minute consultation virtually or via telephone. Please contact us today by calling or by filling our contact form and clicking send. We make every effort to respond within 1-2 working days.
Our contact form can be accessed here:
Do you accept insurance?
We are an out-of-network practice. However, if you have out of network benefits through your insurance plan, you can be reimbursed by your insurance provider for a portion of the fees you pay. We will provide you with the necessary documentation to submit to your insurance.
We encourage you to speak with your insurance provider to confirm your out of network coverage and benefits prior to your first session, and will be happy to answer any questions you may have.
Do you offer a sliding scale?
Yes! As a member of the non-profit organization, Open Path Psychotherapy Collective, our therapists do offer sliding scale fees for those who either 1) do not have insurance; 2) do no have out of network benefits through their insurance plan; 3) do not have the ability to pay full fees based on average family income.
Those who wish to be considered for sliding scale services are asked to review eligibility requirements and register for the Open Path collective here:
Payment and Fees
Payments can be made via cash, check, credit, debit or health savings cards. For payments using credit, debit or health savings cards, we use a system called IvyPay, designed specifically for therapists, to keep your information secure.
Our fees range from $120.00 to $165.00 depending on your individual therapist’s rates and the type of service you receive. For information on our sliding scale fees, please speak to us during your initial consultation.